We do our very best to maintain accurate information and records of phone calls, emails and messaging. However, sometimes things get lost in the mix. Often, our emails end up in your spam or trash folders which many people never check. Though rare, we’ll sometimes take your information down incorrectly, especially if your phone is having horrible reception or clarity issues. Many people don’t check their voicemails or their mailbox is full. Then there are times we don’t receive the information we requested. There are so many reasons, but one thing is for sure: we always make an attempt to get back and we encourage you to get in touch with us again if you haven’t heard from us.