It’s nothing personal. There are many reasons why we may not be able to accommodate you. Some reasons could be due to: too large a size or hazard issues. Maybe we’re backed up and can’t honor the time-frame you’re hoping for. Although we do our best to accommodate and squeeze people in, sometimes it’s just not possible; especially if we know you don’t have time to wait. Parking, location, and other issues could play a role as well.